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Frequently Asked Questions
I’ve noticed there are some Jan Marini products that are not available in Europe. Why is this?
The Jan Marini Skin Research products listed on this website are the only products legally available to residents within the EU. All listed products on this site pass the toxicological requirements of the appropriate legislation. Any products not listed by us or not sourced from us without appropriate accreditation are in effect “illegal” and should not be used in the EU. Please report to us any instances where you are concerned about the origin of your Jan Marini products.
Does Jan Marini test its products or ingredients on animals?
Jan Marini does not conduct testing on animals.
Are Jan Marini products tested for safety?
Consumer safety is our highest priority at Jan Marini. All Jan Marini products meet or exceed industry standards for stability, package compatibility, and efficacy. All Jan Marini products are Dermatologist allergy tested.
Are Jan Marini products safe for pregnant women to use?
We recommend that women who are pregnant and/or breast feeding consult their physician prior to using any skin care or cosmetics products.
Why should I buy Jan Marini products from a Doctor or skin care professional?
Doctors and skin care professionals that sell Jan Marini products can recommend a targeted Skin Care Management System that is appropriate for your specific skin type or concerns, and enable you to achieve optimal benefits from your Jan Marini products. We strongly advise you use the expertise of a skin care professional, we would be happy to recommend one to you
Where can I buy Jan Marini products?
Call us at 020 8684411 or mail us on firstname.lastname@example.org for a stockist near you or an online supplier.
What should I do if I think that I'm having a reaction to a Jan Marini product?
Rarely, mild skin irritation may be experienced after using a Jan Marini product. Immediately discontinue the use of the particular product. If you resume using the product, reduce frequency of applications or use in lower amounts until you are certain that your skin has acclimated. If you are ever concerned about how Jan Marini products are affecting you, please get in touch with your skin care professional to discuss or contact your doctor.
Do you offer product samples?
Unfortunately, we do not currently offer product samples. However, with our "no hassles" guarantee, you can be rest assured that you can return any product if you are not fully satisfied.
Is Jan Marini product packaging recyclable?
All Jan Marini packaging is recyclable. Jan Marini has implemented "green business practices" throughout our company.
How can I become a stockist of Jan Marini products?
Please visit our “Becoming a Stockist” page for information about becoming a Jan Marini stockist.